How healthy do you consider the tech industry to be?

To be totally honest, I don’t think it’s healthy. There's a significant lack of emphasis on psychological safety within teams, which is crucial for high performance.

What is psychological safety and why is it important?

Psychological safety is the ability for team members to express themselves without fear of negative consequences. It's composed of diversity, speech-time, and the ability to build empathy. Google found it to be the essence of high-performing teams.

What does a healthy team look like?

A healthy team is one where members aren't afraid to make mistakes. They embrace a culture where discussing incidents and learning from them together is encouraged. This openness fosters growth and resilience.

How do SREs handle pressure in their roles?

SREs often face immense pressure due to their responsibility for site reliability, especially in organizations with a disproportionate number of developers compared to SREs. This imbalance can lead to burnout and a firefighting mentality.

What challenges arise when introducing new tools in teams?

Introducing new tools can create stress as it often necessitates a cultural shift within the organization. Teams may struggle with adapting to these changes while also managing existing pressures.

What are the top strategies for building a culture of resilience in tech teams?

Top strategies include fostering open communication, sharing information freely, and creating an environment where learning from mistakes is valued. These practices help establish a resilient and healthy team dynamic.

Mental Health in Tech: Building a Culture of Resilience

How Healthy Is The Tech Industry? An Interview With Nora Jones – Founder and CEO of Jeli.io

24.12.2021

Burnout Culture Mental Health resiliency Tech Industry

This post delves into how mental health and team resilience are pivotal for fostering a culture of reliability in tech, especially in Chaos Engineering. Insights from Nora Jones, CEO of Jeli.io, emphasize that building resilient systems goes beyond technical tools—it requires psychological safety, effective communication, and allowing teams to learn and share knowledge collaboratively.